Your privacy rights
What you can ask for
- To see the information held about you.
- To correct anything that is wrong or out of date. You can fix many details yourself on your own record.
- To have it erased, where there is no good reason to keep it.
- To limit how it is used, or to object to a particular use.
- To take a copy in a form another system can read.
- To withdraw a consent you gave, such as for photos or marketing.
How to ask
Ask the organisation you train with first, because it decides what is kept about its members. It can usually answer the same day.
You can also write to richardbenson@outlook.co.nz. Say who you are and which club you belong to, and we will confirm it is you before anything is shown or changed, so that nobody else can ask for your information.
For a child, a parent or guardian asks. As a young person grows up the right passes to them.
How long it takes
- New Zealand: a decision within 20 working days of the request.
- Europe and the United Kingdom: within one month, which can be extended by two further months for complicated requests, and you will be told why.
- California: within 45 days.
- Australia: within 30 days.
There is no charge for ordinary requests.
When we may say no, or only in part
- We cannot confirm who is asking.
- Giving the information would reveal another person’s details, or put someone’s safety at risk.
- The law or a safeguarding duty requires the record to be kept, for example financial records or a record of a protective check.
- The request is plainly repeated, or has no real purpose.
When we say no, we say why, and what you can do next.
If you are not satisfied
Tell us first, so that we can put it right. You can also complain to the privacy regulator:
- New Zealand: the Office of the Privacy Commissioner, privacy.org.nz.
- Australia: the Office of the Australian Information Commissioner, oaic.gov.au.
- United Kingdom: the Information Commissioner’s Office, ico.org.uk.
- European Union: the data protection authority in the country where you live.
- Canada: the Office of the Privacy Commissioner of Canada, priv.gc.ca.
- California: the California Attorney General.